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Hardwood Floor Frequently Asked Questions

Do You Offer Dustless Refinishing?

Yes, and as a matter of fact, our dustless refinishing system is the best in the industry. It seems that many floor companies claim to have dustless refinishing, but they are usually referring to portable electric units. Yes, that’s definitely better than nothing, but we have developed our own state-of-the-art system which is much more powerful. We use the Bona® Dust Collection System, which is regarded as one of the best in the industry. It contains a cyclonic intake system and uses a hospital grade HEPA filter. Refinishing is quick, convenient and easy with our dust containment system.

Why Does My Floor Get Cracks or Gaps?

It is not uncommon for floors to develop cracks, especially wider planks, because wood naturally shrinks and expands throughout the year. Small cracks will appear seasonally and are not harmful to the floor. These are caused by moisture levels changing within the home or business. To reduce or eliminate the chances of cracks appearing in your floor, try to maintain a more constant humidity level in your home or business – between 45% and 55% throughout the year. You may need to run a de-humidifier in the humid summer months and a humidifier during the dryer months.

How Do I Determine if My Floor Needs to be Refinished?

Find an area on your hardwood floor that appears the most worn and the finish is dull. This will most likely be in a high traffic area. Pour a tablespoon of water onto the area. If the water beads up into separate droplets and you can wipe it up without it leaving a mark, then your finish is still intact and protecting your floor. If the water disappears into the wood or leaves a dark stain when you wipe it up, it’s time to have your floors refinished.

Is it Better to Buy Pre-Finished or Unfinished Wood?

The answer depends on the situation. Here are some guidelines to help you decide what’s right for you.

Pre-finished may be the best option if:

  • The floor is going in a high traffic area. They tend to be more durable.
  • You are looking for a cleaner installation.
  • You are on a tight budget. Pre-finished floors tend to be more economical.
  • You live in a high humidity area.
  • You are under a time crunch. A pre-finished floor can be installed quickly.

Unfinished may be the best option if:

  • You are trying to match an existing floor or extend it to another area.
  • You are trying to match existing cabinets or trim.
  • You’re interested in a wood species or plank size that is unique.
  • You are trying to maintain the historical integrity of a home.

Where Can I Install Hardwood Floors in my Home?

We recommend anywhere except full bathrooms. If you are adding hardwood floors to a basement, we suggest using an engineered wood because it is more resistant to potential moisture problems like warping.

Why Does My Floor Have Squeaks and How Can I Eliminate Them?

Here in the Midwest, our wood floors are subjected to drastic humidity changes throughout the year. It is not uncommon as the wood expands and contracts for the nail holes to loosen just a bit. This can cause the planks to rub against each other creating a squeaky sound. Squeaking is usually more prominent in the winter when humidity is low and strips tend to dry out more.

Pipes and heating ducts can also cause squeaks when they get loose and start rubbing against the joists. Usually we can eliminate the squeaks by “tightening up” any of these loose boards, pipes or ducts.

If the floor is accessible from below, we can drive shims between the sub-floor and the joists to keep the squeaky board from moving. If the basement is finished, we usually shoot 2 inch finish nails through the floor diagonally to secure the loose flooring.

What Are the Benefits of Hardwood Floors Over Other Flooring Options?

The biggest benefit is the lifespan. Hardwood floors never go out of style. A hardwood floor can last for decades with proper care. It can also be refinished over and over.

No other type of flooring offers the warmth and beauty of hardwood. Wood flooring enhances the design of any room and its timeless beauty will increase in value throughout the years.

Hardwood floors are easy to maintain. With new technology in stains and finishes cleaning takes little more than sweeping and/or vacuuming, with the occasional use of a professional cleaning product for wood floors.

Wood floors are ecologically friendly and healthier than other flooring. Since wood is a natural resource, it is renewable and recyclable. Many old wood ships, warehouses, barns, and other structures are getting a second life as rustic wood flooring. And, because wood is smooth, it does not collect dust and other allergens, so many leading health associations agree that wood floors are the better option for a healthy home.

Wood floors are affordable. When you look at the longevity of a wood floor vs. other types of flooring, wood just can’t be beaten. True, the initial costs of a hardwood floor may be higher than other floor coverings but they definitely don’t maintain the beauty and value of hardwood floors. Wood floors will last a lifetime.

Wood floors offer variety. There are hundreds of styles, colors and species of wood floors available today. From traditional oak to rustic pine to trendy Bamboo, you’re sure to find the floor that fits your style.

How Much do you Charge for Your Flooring Services?

We have three main services – Maintenance, Refinishing and Installation.

Maintenance – We recommend having this service done every couple of years depending on traffic and conditions in your home. A top-coat will keep your floors looking shiny and new and will extend their life. Our top-coat service costs $1.50 a square foot.

Refinishing – Our convenient dustless refinishing service costs $3 to $5 a square foot. The price varies depending upon several factors including – stain color, total size, chosen finish, moving contents, and the number of appliances.

Installation – Prices can vary greatly depending on the grade and species of the chosen hardwood, removal of existing flooring, floor preparation, and size. A complete site finished project with standard red or white oak will start around $7 a square foot. If you have purchased a pre-finished product and need a professional to install it, this starts around $2 a square foot.

These prices are general and provided to help our customers get a ballpark idea. For a more accurate quote, please call us today to have an estimator come to your home.

How Long Does Each Service Typically Take?

  • Top-Coat service – less than a day with a couple of hours dry time
  • Refinishing – 3-5 days depending on size, stain, and chosen finish
  • We typically install 500 square feet each day
  • You cannot walk on your floors for 24 hours after the final coat has been applied
  • Our estimators will provide a detailed time-line at the initial consultation

How Many Times can I Have My Floor Refinished?

Opinions vary on this topic with answers ranging from 4 times to a maximum of 12 times. Here is a list of key variables to consider.

  • The type of floor you have: solid or engineered (engineered has less real wood on top)
  • The skill of the person sanding the floor
  • The type of equipment used
  • The thickness of the remaining wear-layer
  • The flatness of the floor

“When done by a wood flooring professional, wood floors need only to be re-finished every 10 – 15 years or 10 – 12 times during a floor’s life.”NWFA

Will My Floor Change Color as it Ages?

Whether finished or unfinished, wood does change color over time. Oxidation and exposure to light can cause some species to darken while others lighten. Move your furniture and rugs every so often to help minimize color variations.

What types of hardwood products are the most popular and what are the benefits for each type?

There are basically two different types of hardwood products – solid and engineered. Both are good products that look great. Each particular type has advantages and disadvantages:

Solid hardwood – one piece of solid wood from top to bottom.

  • Can either be factory finished (pre-finished) or site finished (unfinished).
  • Better for Customization – can choose the species, stain color and finish luster.
  • Excellent in most areas of a home on the ground level or above.

Engineered hardwood – made of a core of hardwood, plywood or HDF and a top layer of hardwood veneer that is glued on the top surface of the core and is available in almost any hardwood species.

  • Can be factory finished (pre-finished) or site finished (unfinished).
  • Has the natural characteristics of the selected wood species
  • Provides greater stability, especially where moisture or heat pose problems for solid hardwood floors.
  • Features slightly rounded edges compared to solid hardwood


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We recently finished up a project with Kimminau Flooring and could NOT be happier. Part of our home had original 1940's hardwoods that needed to be restored, while the other needed new installation. The Kimminau team showed up on time every morning, and kept our home as tidy and "livable" as possible (which was greatly appreciated!) The guys were always very friendly and respectful of our home. They stuck to the exact timeline that was discussed, and left us with gorgeous hardwoods! The new install matches perfectly to the original floors. John and Ben made the process so easy, from start to finish. They were always available if I had questions along the way, and even came back to fix a scratch we accidentally made from moving our furniture back in! They are simply the best!
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